Check out what our clients have to say:
"Valley Track provides a very reliable, simply and user-friendly system for pre-employment screening. Shannon’s responsiveness and customer service makes me feel like I am her only client. I appreciate the follow-up and proactiveness in communication to ensure a quick turn-around time. I have used Valley Track for many years and have not been disappointed. They are a trusted partner in the pre-employment screening process!" - Patty P.
"I've used Valley Track for my start-up clients' background screening needs for the past several years. Shannon delivers excellent results and also provides expertise in a changing area of regulatory compliance. I value her consultative approach in working with clients and the speedy response times for orders and inquiries." - Christine M.
"As a long-standing (10+ years) and satisfied customer of Valley Track, I appreciate the reliable and professional reports provided. The website is simple to use and the customer service is stellar. Shannon is quick to respond to e-mails and keeps us informed when a change in the law requires updated forms or procedures. I would highly recommend Valley Track as your pre-employment screening professional!" - Elaine D.
"They always have a great attitude and excellent customer service. Anytime I have a question or concern, I know I can count on Valley Track to get back to me asap. One of the best background check companies I’ve ever worked with throughout my HR career." - Amanda S.
"I have used Valley Track for 16 years and appreciate the fact that Shannon Long takes a lot of pride in the work that she does. The quality of her work is unsurpassed in this field. I appreciate the fact that she is proactive instead of reactive when she observes issues or other questions that come up with information submitted. Instead of just running a report with information that is deficient, she reaches out to ask questions which is a big savings of time and money. She really cares about what she does and how she does it to get the information requested in an efficient manner. Response time to orders and questions via email are also quick. She is helpful in explaining the process and answering questions that might come up on a report. I will continue to refer her services and would recommend this business for the professionalism, customer service, rapid service and competitive rates." - Lynnmaria B.
"Valley Track is an amazing company to work with! They make my job a lot easier. Their customer service is top notch, in a time where good customer service seems to be a dying breed. I get my background reports in days and if I have a question about anything I receive an e-mail or call back immediately – often within an hour! I highly recommend working with them - you won’t be disappointed." - Lenore O.
"We’ve worked with Shannon for over five years and our company does business in a highly regulated environment. Because of this, we experience new compliance needs and Shannon helps us brainstorm solutions and provides additional insight because of her breadth of knowledge working across various industries. Speed matters when it comes to background checks, and I know that I can send her a request and she’ll start working on it right away. Also, we enjoy that Shannon is very friendly and accessible for our questions." - Jennifer H.